Bioversity International Technician – IT Operations And Service Desk Jobs 2022 – Kenya NGO Jobs. Bioversity International Kenya looking for “Technician – IT Operations And Service Desk”. Applicants with a degree in Diploma Degree may apply on or before 21st Sept 2022.
The organization’s focus has changed over time. Early work focused on the emergency conservation of crop genetic resources in genebanks. Successively, our work was devoted to deliver scientific evidence, management practices and policy options to use and safeguard agricultural biodiversity to attain sustainable global food and nutrition security. Today, we have joined forces with the International Center for Tropical Agriculture (CIAT) to create an Alliance which delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people’s lives in a climate crisis.
Bioversity International Technician – IT Operations And Service Desk Jobs 2022
The Bioversity International has published a job vacancy announcement on 8th Sept 2022 for qualified Kenyans to fill in the vacant post of Technician – IT Operations And Service Desk to be based in Nairobi, Kenya.
Recruiter | Bioversity International |
Position | Technician – IT Operations And Service Desk |
Location | Nairobi, Kenya |
Country | Kenya |
Total Vacant Post | N/A |
Qualification | Diploma Degree |
Experience Required | Minimum Two years |
Application Deadline | 21st Sept 2022 |
Bioversity International Job Vacancy 2022
Job Description:
- Clone/Install/Configure/Maintain/Troubleshoot client hardware/software and follow procedures to maintain best performance on the workstations and laptops.
- Support redaction/review of documentation for clients as well as for internal procedure.
- Perform basic printer maintenance/troubleshooting duties.
- Maintain accurate log of all Service Desk calls using tracking software.
- Be the first point of contact for hardware and software problems affecting computers.
- Provide support to regional offices staff with remote assistance tools where applicable.
- Use of standard IT Operations and Service Desk operating procedures.
- Provide IT support to guests, to meetings and conferences, with an outlook for improvement based on new technologies, modalities, and requirement.
- Assist in maintaining the Organization’s worldwide hardware/software inventory.
- Liaise with external technical support where applicable
- Promotes the full range of IT Services to newly hired staff through the induction process
- Provides necessary end-user training in software and systems, to ensure an effective work environment.
- Informs the ITOSD local coordinator and/or the ITOSD Team Leader of issues affecting delivery of service
- Inventory information and asset operativity are maintained up to standards
- Meetings and conferences are provided accordingly to requirement and as scheduled
- Tickets are accurately logged in providing valuable internal information for overall service delivery analysis and reporting
- Customer service, interaction and satisfaction is maintained up to the standards fixed by the Technology Integration Dept. and in accordance with the TI Service Level Agreement.
Position in Organization:
- Technician – IT Operations And Service Desk
- Last Date: 21/09/2022
- Industry: Nonprofit Charitable Organizations
- Duty Post: Nairobi
- City: Nairobi
- Province: Nairobi
- Postal Code: Nairobi
Qualification:
- Technical diploma or equivalent in the field of information technology.
Experience:
- At least 2 years’ experience in relevant position, preferably in International Organization.
How to Apply Bioversity International Technician – IT Operations And Service Desk Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
The Closing Date: 21st Sept 2022.
Only shortlisted candidates will be contacted for interviews.
Particulars | Details Link |
Job Advertisement | Click to View |
Official Website | www.bioversityinternational.org |
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