ILRI ICT Technician Jobs 2022 – Kenya NGO Jobs. ILRI Kenya looking for “ICT Technician”. Applicants with a degree in Bachelor Degree may apply on or before 27th June 2022.
The International Livestock Research Institute (ILRI) works for better lives through livestock in developing countries. ILRI is co-hosted by Kenya and Ethiopia, has 14 offices across Asia and Africa, employs some 700 staff and has an annual operating budget of about USD80 million.
ILRI ICT Technician Jobs 2022
The ILRI has published a job vacancy announcement on 15th June 2022 for qualified Kenyans to fill in the vacant post of ICT Technician to be based in Nairobi, Kenya.
Recruiter | International Livestock Research Institute |
Position | ICT Technician |
Location | Nairobi, Kenya |
Country | Kenya |
Total Vacant Post | N/A |
Qualification | Bachelor Degree |
Experience Required | Minimum Three years |
Application Deadline | 27th June 2022 |
ILRI Job Vacancy 2022
Job Responsibilities: The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects concurrently as a team member.
- Be the first point of contact and day-to-day technical support to end-users
- Respond to Level 2 support requests via multiple sources such as phone and e-mail
- Enter call data into the tracking system
- Interact with clients in a courteous and professional manner
- Provide user access service
- Diagnose problems by evaluating multiple options
- Develop checklists and scripts for resolving routine problems
- Escalate problems when necessary
- Document problem status and resolution in the tracking log.
Position in Organization:
- ICT TECHNICIAN -CUSTOMER SERVICES
- Deadline: 27 Jun 2022
- Nairobi, Kenya
- Full-time ICT
Qualification:
- Bachelor’s Degree in Computer Science, Information Systems, or related field.
Experience:
- At least 3 years of relevant Experience.
How to Apply ILRI ICT Technician Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to https://www.ilri.org/jobs?jid=44878-ict-technician-customer-services
The Closing Date: 27th June 2022.
Only shortlisted candidates will be contacted for interviews.
Particulars | Details Link |
Job Advertisement | Click To View |
Official Website | www.ilri.org |
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