Mercy Corps Global People Systems Administrator Jobs 2023 – Kenya NGO Jobs

Mercy Corps Global People Systems Administrator Jobs 2023 – Kenya NGO Jobs. Mercy Corps Kenya looking for “Global People Systems Administrator”. Applicants with a BA/BS in Information Systems may apply on or before 08 April 2023.

Mercy Corps has been working in Kenya for over 30 years.  With the formation of the independent Republic of Kenya in July 2011, Mercy Corps established a Country Office and has staff working all over the country to help build government institutions. Mercy Corps has maintained its presence in Kenya despite significant challenges in the operating environment by adopting a flexible approach to its work with the Government of Kenya.

NGO Jobs in Kenya 2023

Mercy Corps Global People Systems Administrator Jobs 2023

The Mercy Corps has published a job vacancy announcement on 27 March 2023 for qualified Kenya’s to fill in the vacant post of Global People Systems Administrator to be based in Nairobi, Kenya.

Recruiter Mercy Corps
Position Global People Systems Administrator
Location Nairobi, Kenya
Country Kenya
Total Vacant Post N/A
Qualification BA/BS in Information Systems
Experience Required 4+ years
Application Deadline 08 April 2023

Mercy Corps Job Vacancy 2023

General Position Summary: The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture.

Essential Responsibilities:

  • Responsible for assessing and triaging all incoming support issues, troubleshooting and resolving complex problems and assigning escalated issues, report requests, or system improvement requests to the appropriate team member.
  • Provide excellent service to stakeholders through clear, prompt communication and timely resolutions, monitoring and ensuring adherence to SLA targets.
  • Analyze system and process issues, utilizing internal and external resources to identify the source of the issue and identifying sustainable resolutions.
  • Manage resolution of system defects with the People Systems and Analytics Team, People Team, Field HR, IT and vendors
  • In partnership with the System Administration & Operations Manager, perform approved configuration changes and updates.
  • Author and maintain system data dictionary, operating procedures, and user guides.

Qualification & Experience:

  • 4+ years’ experience in system administration; HRIS administration preferred
  • BA/BS in Information Systems, Human Resources, Business Administration, or relevant experience preferred
  • English fluency required; proficiency in French, Arabic, or Spanish highly preferred
  • Understanding of cloud-based applications and data governance required
  • Ability to communicate with technical and non-technical users required
  • Experience in ticketing or case management system preferred
  • Demonstrated history of providing excellent customer service and a high level of attention to detail.
  • Ability to follow procedures, complete tasks with high quality outputs, meet deadlines and work cooperatively with team members
  • Must have strong analytical, and problem-solving skills and interpersonal skills; strong written and verbal communication
  • Experience working with (and managing access to) sensitive and private data (e.g. Financial Info, HR Data, Employee Performance Records, Recruiting Data)

Other Details

  • Contract Type: Full Time
  • Selection Process: Interview
  • Salary: negotiable
  • Application Process: Online

How to Apply Mercy Corps Global People Systems Administrator Jobs 2023

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to this link Click Here

The Closing Date: 08 April 2023

Only shortlisted candidates will be contacted for interviews.

Particulars Details Link
Job Advertisement Download
Official Website www.mercycorps.org
Related Jobs Kenya NGO Forum Jobs 2023
More NGO Jobs Latest NGO Job Vacancy

View More Jobs