Sama Senior Director – Site Operations Jobs 2022 – Kenya NGO Jobs. Sama Kenya looking for “Senior Director – Site Operations”. Applicants with a Bachelor’s Degree may apply on or before 30 October 2022.
Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama’s mission is to expand opportunity for low-income individuals through the digital economy. One of the first organizations to engage in impact sourcing, Sama trains workers in basic computer skills and pays a local living wage for their labor.
Sama Senior Director – Site Operations Jobs 2022
The Sama has published a job vacancy announcement on 17 October 2022 for qualified Kenya’s to fill in the vacant post of Senior Director – Site Operations to be based in Nairobi, Kenya.
| Recruiter | Sama |
| Position | Senior Director – Site Operations |
| Location | Nairobi, Kenya |
| Country | Kenya |
| Total Vacant Post | N/A |
| Qualification | Bachelor’s Degree |
| Experience Required | 7+ years |
| Application Deadline | 30 October 2022 |
Sama Job Vacancy 2022
Job Purpose: The Senior Director, Site Operations is responsible for leading the operations team for one of our most strategic clients. You will be responsible for achieving all program SLAs, adherence to existing and future SOWs, team development, and achieving operational excellence across the entire business unit. In addition, you will be expected to partner with our client helping them improve their operations and workflows, and expanding our footprint.
Key Responsibilities:
- Hire, coach, develop, and motivate your leadership team – ensuring high levels of team engagement, accountability, and accomplishment
- Actively track all program/SOW KPIs, develop RCAs when expectations aren’t met, hold team accountable for process improvement
- Develop operational strategy plan – present on progress to executive team, highlighting any risks as they arise
- Complete ownership of operational success and all aspects that impact operational performance – risk management, financial accountability, team development, retention, profitability, continuous improvement, service delivery governance, budget, and reporting
- Sama ambassador – upholding the highest standards in integrity, safety, and professional development
- Develop a team culture that is able to operate independently, with agility, and effectively
- Partner with Customer Success on client strategy and process execution
- Maintain high level of technical knowledge, track and manage emerging market trends, ensure team is able to quickly adjust to new workflow processes
- Dig into the details of our operations, revise existing and/or develop new policies and procedures to improve overall operating efficiency and exceed client expectations
- Foster a culture of accountability and commitment within the team and supporting organizations
Qualification & Experience:
- 10+ years of experience leading operations, preferably in East Africa
- 10+ years managing client relationships
- 7+ years of executive leadership at a director level or above, including managing multiple departments
- 5+ years managing large scale internal/external projects with multiple stakeholders
- Experience leading a service delivery team
- Located in Nairobi, Kenya
Other Details
- Contract Type: Full Time
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply Sama Senior Director – Site Operations Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to this link Click Here
The Closing Date: 30 October 2022
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.sama.com |
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