NRC Feedback Mechanism Officer Jobs 2022 – Nigeria NGO Jobs. NRC Nigeria programme looking for “Feedback Mechanism Officer”. Applicants with a Higher Diploma in civil may apply on or before 09 February 2022.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises.
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NRC Feedback Mechanism Officer Jobs 2022
The NRC has published a job vacancy announcement on 03 February 2022 for qualified Nigeria’s to fill in the vacant post of Feedback Mechanism Officer to be based in Maiduguri, Nigeria.
| Recruiter | Norwegian Refugee Council (NRC) |
| Position | Feedback Mechanism Officer |
| Location | Maiduguri, Nigeria |
| Country | Nigeria |
| Total Vacant Post | N/A |
| Qualification | Higher Diploma in civil |
| Experience Required | 2 years |
| Application Deadline | 09 February 2022 |
NRC Job Vacancy 2022
Job Purpose: The purpose of the Complaints and Feedbacks Mechanisms Officer position is to assist in assessing and implementing accountability mechanisms at area office level especially in locations where NRC Nigeria is supporting beneficiaries.
The Complaints and Feedbacks Mechanisms Officer will closely work with the CFM Coordinator and the M&E Manager for the day to day implementation of the Complaints and beneficiary feedbacks mechanisms strategy.
General responsibilities:
- Adhere to NRC policies, tools, handbooks and guidelines
- Assist with the implementation of the support function portfolio according to plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement of the support function
Specific Responsibilities:
- Under the guidance of the Area Manager and the CFM Coordinator, the selected candidate is responsible for data collection on accountability mechanisms (situation analysis);
- Assess existing community capacity and mechanisms that can be used to set up/strengthen/adapt NRC’s information sharing processes, complaints and feedbacks for the Area Offices level;
- Assist in the implementation of actions points accruing from the country CFM assessment (baseline);
- Assist the Area Manager, CFM coordinator, and programme staff in capturing and storing complaints and feedbacks; lessons learned and good practices for effective knowledge management;
- Using a consolidated database, assist in monitoring and compiling field offices/Core competency CFM reports according to NRC standards;
- Support the CFM coordinator to produce customised dashboards for reporting;
- Provide timely reports to the CFM coordinator, M&E Manager and Area Manager.
Qualification & Experience:
- Experience (at least 1-2 years) from working in a humanitarian/recovery context on accountability;
- Documented experience on data collection/ analysis tools including Excel, Kobo/CSpro/ODK. Photovoice, H frame is a plus;
- Documented results related to the position’s responsibilities;
- Good command of English, other languages is an asset.
Other Details
- Contract Type: Full Time
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply NRC Feedback Mechanism Officer Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to this link Click Here
The Closing Date: 09 February 2022
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.nrc.no |
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