UNV Associate ICT Officer Jobs 2021 – Nigeria NGO Jobs. UNV Nigeria programme looking for “Associate ICT Officer”. Applicants with a Bachelor’s Degree may apply on or before 22 September 2021.
The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is administered by the United Nations Development Programme (UNDP) and reports to the UNDP/UNFPA/UNOPS Executive Board. Read more about the added value of UNV, UN Volunteers and volunteerism.
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UNV Associate ICT Officer Jobs 2021
The UNV has published a job vacancy announcement on 14 September 2021 for qualified Nigeria’s to fill in the vacant post of Associate ICT Officer to be based in Maiduguri, Nigeria.
| Recruiter | United Nations Volunteers (UNV) |
| Position | Associate ICT Officer |
| Location | Maiduguri, Nigeria |
| Country | Nigeria |
| Total Vacant Post | N/A |
| Qualification | Bachelor’s Degree |
| Experience Required | A minimum 4 year |
| Application Deadline | 22 September 2021 |
UNV Job Vacancy 2021
Description of task: Under the direct supervision of Admin Officer and the overall supervision of the Division of Information Systems and Telecoms (DIST) Chief ICT Field Operations, the UN Volunteer will undertake the following tasks:
- Oversee daily Business-As-Usual operational decisions, including incident, problem, change, service request, and asset management.
- Prepare an IT Operations Plan and forecast annual IT budget needs, including lifecycle management, application licensing, maintenance, recurring, and capital expenditures providing input to the Annual Programme Review
- Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements reporting non-compliance as appropriate
- Assist and advise offices in the recruiting and providing training to ICT staff and End Users.
- Leverage the broader IT community (UNHCR, UN agencies, partners, and external providers) to deliver the most efficient and cost-effective solutions to the business. May represent UNHCR IT in inter-agency and other external meetings
- Serve as primary escalation point for end-user and operational issues (Incidents & Service Requests) not resolved within established SLA’s; coordinate with MSPs to expedite resolution including prioritization and escalation of SLA performance breaches to supervisor or responsible service tower owner
- Monitor, analyze, and report on system and infrastructure performance and capacity in a timely manner and ensure that service owner take appropriate action.
- Recommend, and implement approved, service delivery process improvements. Define support processes in accordance with ITIL best-practices.
- Actively participate in ICT related meetings to ensure that all decisions taken meet UNHCR’s operational and security requirements.
Qualification:
- Bachelor’s Degree in computer science, Information Technology, or related fields with good knowledge of ICT networks, Microsoft applications, Satellite and security telecommunications, CISCO networking devices; ITIL certification to the V3 Foundation level will be an added advantage.
Experience:
- A minimum 4-year experience in IT including managing IT service delivery with SLA based delivery of both centralized and decentralized applications, systems, and services
- Good understanding and practical experience of ITIL Service Operations processes driven by continuous improvement
- Experience working in a matrixed team to ensure collaborations and effective operations across multiple organizations.
- Good understanding of energy/power related systems.
- Good analytical, Innovation and Creativity and Technological Awareness skills.
- Ability to influence, manage and lead negotiations with stakeholders. Strong interpersonal skills that include effective communications (both verbally and written) at all levels, to technical and non- technical audiences.
- Practical experience working in the deep field.
- Experience working with an external managed service provider for ICT infrastructure maintenance and support.
Other Details
- Contract Type: Full Time
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply UNV Associate ICT Officer Jobs 2021
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to this link Click Here
The Closing Date: 22 September 2021
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.unv.org |
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