UNV Information Systems Assistant Jobs 2021 – South Sudan NGO Jobs. UNV South Sudan looking for “Information Systems Assistant“. Applicants with a Bachelor’s Degree may apply on or before 07th July 2021.
The United Nations Volunteers programme is a United Nations organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development.
UNV Information Systems Assistant Jobs 2021
The UNV has published a job vacancy announcement on 24th June 2021 for qualified South Sudanese to fill in the vacant post of Information Systems Assistant to be based in Kuajok, South Sudan.
| Recruiter | United Nations Volunteers (UNV) |
| Position | Information Systems Assistant |
| Location | Kuajok, South Sudan |
| Country | South Sudan |
| Total Vacant Post | N/A |
| Qualification | Bachelor’s Degree |
| Experience Required | Minimum three years |
| Application Deadline | 07th July 2021 |
UNV Job Vacancy 2021
Description of task:
Under the direct supervision of the responsible FTS Field Coordinator, the UN Volunteer will undertake the following tasks:
- Record, maintain and track service requests or calls within the CRM system (iNeed) using ITIL concepts;
- Attend to all tickets assigned, ensure resolution at Tier 1 level or following up with Tier 2 until the issue is resolved/closed;
- Assist new user registration login, mail and SAP account access;
- Perform installation and configuration of pc/laptop running Microsoft Windows 7 OS or including TCP/IP protocol stack configuration, IP address assignment, DNS configuration, Internet Proxy settings, Active Directory and Antivirus server update;
- Support users with mailing account setup with Microsoft Outlook Exchange, , password reset for Active Directory and SAP accounts;
- Support staff with Microsoft applications, UN mission critical applications like FSS, SAP acounts on Umoja Tier 1 Level support and user access roles provisioning;
- Installation of network peripherals such as printers, digital senders and other ICT devices;
- Assist in the installation of network insfrastructure including network cabling, indoor cable trunks sockets and communication racks; troubleshooting network connectivity and wireless access issues;
- Assist in setting up Video Conference/Projectors in coordination with VTC team for meetings;
- Umoja Tier 1 support in UNMISS, in accordance to approved SOP; Troubleshooting and escalating to Tier 2 when needed;
- Perform other related duties as may be required from time to time by FTS Management.
Eligibility criteria:
Qualifications/Requirements
Required degree level
- Bachelor degree or equivalent
Educational additional comments
- Bachelor of Science in Computer Science or related degree course
Required experience
- 36 Months
Experience remark
- Minimum 3 years IT experience in supervising technical user support and IT-related issues covering but not limited to: troubleshooting computer hardware failures, network-related issues, and application support for industry-related systems such as CRM, finance, HR, Supply Chain among others. Basic knowledge of Umoja and iNeed is hghly desirable.
Language skills
- English(Mandatory), Level – Fluent
Other Details
- Duration: until 30 June 2022 with possiblity of extension
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply UNV Information Systems Assistant Jobs 2021
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to https://www.unv.org/vo/ssdr001483-9083
The Closing Date: 07th July 2021
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.unv.org |
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