Bioversity International Senior Coordinator – IT Operations Service Desk Jobs 2022 – Uganda NGO Jobs. Bioversity International Uganda looking for “Senior Coordinator – IT Operations Service Desk“. Applicants with a degree in Bachelor’s degree may apply on or before September 21, 2022.
The organization’s focus has changed over time. Early work focused on the emergency conservation of crop genetic resources in genebanks. Successively, our work was devoted to deliver scientific evidence, management practices and policy options to use and safeguard agricultural biodiversity to attain sustainable global food and nutrition security. Today, we have joined forces with the International Center for Tropical Agriculture (CIAT) to create an Alliance which delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people’s lives in a climate crisis.
Bioversity International Senior Coordinator – IT Operations Service Desk Jobs 2022
The Bioversity International has published a job vacancy announcement on Sep. 08, 2022 for qualified Uganda’s to fill in the vacant post of Senior Coordinator – IT Operations Service Desk to be based in Kampala, Uganda.
Recruiter | Bioversity International |
Position | Senior Coordinator – IT Operations Service Desk |
Location | Kampala, Uganda |
Country | Uganda |
Total Vacant Post | N/A |
Qualification | Bachelor’s degree |
Experience Required | Minimum Three years |
Application Deadline | September 21, 2022 |
Bioversity International Job Vacancy 2022
Job Description
The Senior Coordinator – IT Operations and Service Desk (ITOSD), reporting to the Global ITOSD Team Leader, coordinates Africa HUB IT related operations to support and maintain the local regional offices as well as supporting the ITOSD services global alignment.
- Supervise local and remote poll of ITOSD technicians in the Africa HUB
- Use of standard IT Operations and Service Desk operating procedures.
- Support redaction/review of documentation for clients as well as for internal procedure.
- Ensure local resolution of requests for support by prioritizing and assigning call to local ITOSD staff (SLAA)
- Provide support to regional offices staff with remote assistance tools where applicable.
- Ensure consistency and accuracy of the user object in the Active Directory and Exchange services including creating and maintaining user accounts, e-mail, local distribution lists, and security for local and regionally based users.
- Provide and coordinate IT support to guests, to meetings and conferences, with an outlook for improvement based on new technologies, modalities, and requirement.
- Clone/Install/Configure/Maintain/Troubleshoot client hardware/software and follow procedures to maintain end-point best performances.
- Coordinate the Organization’s Africa HUB hardware/software lifecycle, from inventory review to replacement execution and forecast.
- Liaise with external technical
Position in Organization:
- Target Date: 21/09/2022
- Industry: Nonprofit Charitable Organizations
- City: Uganda
Qualification:
- Bachelor’s degree or equivalent
- Excellent command of English language both written and spoken
- At least 3 years’ experience in relevant position, preferably in International Organization
- ITIL certification
- Relevant technical certifications
- Sound knowledge of computer information systems including operating systems, hardware, applications software packages and other office technology equipment.
- Strong client orientation and service approach
- Well-developed skills in personal organization, priority setting and problem solving
- Strong communication and interpersonal skills, including the ability to work effectively with other national and
How to Apply Bioversity International Senior Coordinator – IT Operations Service Desk Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
The Closing Date: September 21, 2022.
Only shortlisted candidates will be contacted for interviews.
Particulars | Details Link |
Job Advertisement | Download |
Official Website | www.bioversityinternational.org |
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