Ripple Effect IT Administrator and Trainer Jobs 2023 – Uganda NGO Jobs

Ripple Effect IT Administrator and Trainer Jobs 2023 – Uganda NGO Jobs. Ripple Effect Uganda looking for “IT Administrator and Trainer“. Applicants with a degree in University Degree may apply on or before March 10, 2023.

Ripple Effect Uganda is a growing and dynamic international development charity creating a wave of change in rural Africa. We are a partnership of experienced and committed staff, working with farming families in Africa. We are all inspired by the need to create an even greater impact on hunger and poverty in rural communities that are increasingly threatened by economic challenges and the climate crisis.

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Ripple Effect IT Administrator and Trainer Jobs 2023

The Ripple Effect has published a job vacancy announcement on March 01, 2023 for qualified Uganda’s to fill in the vacant post of IT Administrator and Trainer to be based in Mbarara, Uganda.

Recruiter Ripple Effect
Position IT Administrator and Trainer
Location Mbarara, Uganda
Country Uganda
Total Vacant Post N/A
Qualification University Degree
Experience Required Minimum Three years
Application Deadline March 10, 2023

Ripple Effect Job Vacancy 2023

Key accountabilities:

  • Support the Ripple Effect IT team in the setup of 11 new offices and 76 staff
  • Train all Uganda staff on best practise use of systems with an objective to improve Teams, SharePoint and OneDrive usage
  • Be responsible for asset management and device compliance in Uganda
  • Manage Uganda’s external IT support company to ensure issues are resolved promptly
  • Support the implementation of new IT processes across Uganda’s offices
  • Support the move to a Lean IT environment throughout Ripple Effect Uganda’s Offices
  • Support the rollout of new applications, i.e. the HR system and new PO system
  • Implement systems upgrades and IT infrastructure changes in line with RE’s IT standards
  • Oversee software and hardware upgrades and installations, and ensure ccompliance with confidentiality and data protection and security laws and policies
  • Implement security processes for the various systems and network components including MFA & SSPR.
  • Draft procedures and instructions to promote a better understanding of the use of the IT equipment.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Direct any resource within the IT function and ensure all key information sources are running efficiently and provide flawless service to all users.
  • Providing solutions to system failures or coordinating to solve the issues.
  • Configuring and monitoring wireless access points in the entire network.
  • Maintaining and updating Network documentation, operating procedures and business continuity policies.

Position in Organization:

  • Contract type: one year fixed-term (with potential for extension)
  • Contract hours: full-time, 40 hours per week over 5 days
  • Location: based in Mbarara, Uganda with regular travel to other Ripple Effect offices across Uganda

Qualification:

  • A technology focused undergraduate degree or a minimum of a diploma in IT/Computer Science.
  • Professional qualifications in Microsoft, CompTIA & Cisco will be an added advantage.
  • 2-3 years’ experience in providing technical support related to hardware and software in a similar role
  • Good working knowledge of M365 applications such as Outlook, Teams and Sharepoint Online
  • A good understanding of how, and the skills needed, to maintain reliable computer systems.
  • Good interpersonal skills, with ability to explain computer and IT concepts to staff who may have very basic IT knowledge
  • Able to effectively manage, operate, repair and maintain PC and local office hardware and software applications.
  • Able to set up and manage internet routers, wifi access points, printers, projectors, scanners
  • Able to work with PC Laptops, Android Tablets & Satellite phones.
  • Willingness to work outside regular office hours including weekends when needed.

Personal Qualities

  • Have empathy with Ripple Effect’s Christian foundation and core values
  • An initiator, self starter and self-driven
  • A team player. Flexible.
  • Understands the importance of confidentiality especially for data.
  • Previous experience in NGO work.
  • Previous experience of Intune and Autopilot an advantage though not essential

How to Apply Ripple Effect IT Administrator and Trainer Jobs 2023

Download and fill in the application form provided below

Submit your application online to hruganda@rippleeffect.org clearly indicating the position and location you are applying for in the subject line.

Deadline: Friday 10th March 2023 at 5:00pm EAT

Please note that CVs will not be considered and only shortlisted candidates will be contacted.

Particulars Details Link
Job Advertisement Download
Official Website rippleeffect.org
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