UNOPS ICT Senior Assistant Jobs 2022 – Ethiopia NGO Jobs

UNOPS ICT Senior Assistant Jobs 2022 – Ethiopia NGO Jobs. UNOPS Ethiopia looking for “ICT Senior Assistant”. Applicants with a degree in High School may apply on or before 30th Jan 2022.

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners around the world. The organization’s global headquarters is located on the UN City campus in Copenhagen, Denmark.

UNOPS ICT Senior Assistant Jobs 2022

The UNOPS has published a job vacancy announcement on 25th Jan 2022 for qualified Ethiopians to fill in the vacant post of ICT Senior Assistant to be based in Addis Ababa, Ethiopia.

UNOPS Job Vacancy 2022

Job Responsibilities: Within delegated authority, the ICT Senior Assistant will be responsible for the following duties:

• Acts as focal point for receipt and processing of user requests, including logging, escalation and resolution of issues reported to the ICTSS Help Desk either through e-mails or telephone phone calls;
• Helps provide technical support to staff and Senior Management on relevant UN standard hardware and software systems and applications;
• Helps install, configure, test and troubleshoot desktop, printer and end user devices hardware and software, including configuring for Local Area Network connectivity, desktop operating systems, Electronic mail, Lotus Notes, Citrix, Database systems, Internet Web applications, network services like Domain Name Server (DNS), DHCP, and various security and client applications.
• Helps and participates in the development, deployment and maintenance of application software(s) within Lotus Notes, Microsoft SQL Server, IMIS and Web-based architectures;
• Helps support critical conferences, meeting and town-halls
• Helps prepare technical and user documentation for training purposes and is also involved in conducting basic user training for IT related hardware and applications;
• Helps prepare, update, deploy and document Desktop Standards and images;
• Undertakes routine monitoring of server and network connectivity systems to ensure availability of services;
• Plays a support role in needs assessments for new systems (including modifications to existing systems), performs ongoing reviews with users and developers and responding to requirements. Also involved in generating requests, implementation, and provision of operational support for various applications;
• Helps provide monitoring of personal computers running the UN software delivery system to ensure that software distributions, patches and antivirus updates are being delivered correctly;
• Installs, configures and tests audio, video conference and desktop video conference.

Position in Organization:

• Job categories: IT
• Vacancy code: VA/2021/B5308/23116
• Department/office: AFR, ETMCO, Ethiopia
• Duty station: Addis Ababa , Ethiopia
• Contract type: Local ICA Support
• Contract level: LICA-5
• Duration: One Year
• Application period: 28-Dec-2021 to 30-Jan-2022

Qualification:

• High School Diploma or equivalent is required.

Experience:

• Five years experience in providing service desk support to end users is required.
• Experience following areas is an advantage; incident management, problem management, troubleshooting end user devices, desktop
• operating systems and enterprise client applications, preparation of desktop standards and software distribution or related area preferably with a UN organization or INGOs.

How to Apply UNOPS ICT Senior Assistant Jobs 2022

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=23116#2

The Closing Date: 30th Jan 2022.

Only shortlisted candidates will be contacted for interviews.