ILO Information Technology Assistant Jobs 2022 – Nigeria NGO Jobs. ILO Nigeria looking for “Information Technology Assistant”. Applicants with a Completion of secondary school education may apply on or before 23 July 2022.
The International Labour Organization (ILO) is a United Nations agency whose mandate is to advance social and economic justice through setting international labour standards. Founded in October 1919 under the League of Nations, it is the first and oldest specialised agency of the UN. The ILO has 187 member states: 186 out of 193 UN member states plus the Cook Islands. It is headquartered in Geneva, Switzerland, with around 40 field offices around the world, and employs some 2,700 staff from over 150 nations, of whom 900 work in technical cooperation programmes and projects.
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ILO Information Technology Assistant Jobs 2022
The ILO has published a job vacancy announcement on 27 June 2022 for qualified Nigeria’s to fill in the vacant post of Information Technology Assistant to be based in Abuja, Nigeria.
| Recruiter | International Labour Organization (ILO) |
| Position | Information Technology Assistant |
| Location | Abuja, Nigeria |
| Country | Nigeria |
| Total Vacant Post | N/A |
| Qualification | Completion of secondary school education |
| Experience Required | Minimum of five years |
| Application Deadline | 23 July 2022 |
ILO Job Vacancy 2022
Job Purpose: As a team member, the incumbent provides a range of user support services in an effective, efficient and client-oriented manner. Work involves providing end user assistance, managing active directory (AD) objects, supporting and maintaining office equipment, organizing and maintaining shared drive data, supporting software deployment, and monitoring and supporting local area networks (LAN). The incumbent performs the day-to-day work at a fully operational level and identifies and resolves a variety of recurring ICT issues, requiring the correct application of ICT-related rules, regulations, policies, procedures and guidelines.
The position provides support to higher level ICT staff in the Office. The position works under the supervision of […indicate title of the position]. Supervision received is focused on the timeliness of process execution and the quality of outputs. The incumbent works with a moderate degree of independence. Work is reviewed for correctness in the application of Office-wide ICT standards. For non-routine issues, the incumbent is required to request and follow the technical instructions from more senior level ICT staff in the office.
Key Duties and Responsibilities:
- Perform a range of ICT support functions related to software and hardware deployment, AD object management, LAN support, end-user support, and ensuring compliance with applicable standards.
- Troubleshoot desktop and standard application-related problems (on-site and using remote support technologies) in compliance with established escalation procedures. Provide basic assistance and training to end users on how to solve common ICT issues and provide inputs into guidance documents as required.
- Based on information provided by HR and/or responsible staff in the office, manage user accounts ensuring their timely creation, maintenance and end-dating in accordance with the contractual status of staff. Store and maintain user details in the AD and verify accuracy on a regular basis. Review and clean up unnecessary computer objects in the AD to ensure license compliance.
- Install, replace and maintain ICT hardware and software, including desktop hardware, laptops, printers, phones and WiFi access points. Deploy most recent image on ILO official PCs and ensure they are running official antivirus software. Clean personal computers (PCs) of viruses and spyware upon instruction from HQ. Update the PC hardware inventory in accordance with HQ recommendations. Deploy and configure official mobile phones and tablets. Configure PCs to run the enterprise resource planning (ERP) system and other enterprise applications.
- Grant access rights to file systems and applications through groups based on established naming conventions and standards. Clean up file systems. Inform staff of mailbox and file system quotas and assist them with compliance. Assist users to remove unnecessary personal data files and duplicates. Back up data stored on non-centralized infrastructure in compliance with applicable standards.
- Log tickets describing technical problems that cannot be resolved locally and escalate to Senior IT Assistant/IT Officer in the office.
- Deploy software through the System Centre Configuration Manager (SCCM). Remove inappropriate software. Remove and replace legacy software as it becomes obsolete.
- Keep abreast of relevant ICT rules, regulations, policies, procedures, guidelines and processes. Share information with and provide guidance to staff, reinforcing the need to observe ICT standards. Participate in ICT-related meetings and workshops.
- Provide other ICT support services including setting up video conference equipment, organizing logistics for deployment of ICT hardware in support of meetings.
- Perform other relevant duties as assigned.
Qualification:
- Completion of secondary school education.
Experience:
- Minimum of five years of IT work experience in a range of support functions.
Other Details
- Contract Type: Full Time
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply ILO Information Technology Assistant Jobs 2022
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to this link Click Here
The Closing Date: 23 July 2022
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Click Here to View |
| Official Website | www.ilo.org |
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