IGCP

IGCP After Sales Associate Jobs 2024 – Uganda NGO Jobs

IGCP After Sales Associate Jobs 2024 – Uganda NGO Jobs.

IGCP Uganda looking for “After Sales Associate”.

Applicants with a University Degree may apply on or before April 20, 2024.

IGCP was formed in 1991 to address the long-term conservation of the mountain gorilla (Gorilla beringei beringei) and its regional afromontane forest habitat in the Virunga Bwindi Landscape. Our aim has been to work together as a single gorilla conservation program in order to expand and consolidate the successes of the Mountain Gorilla Project and other initiatives at a regional level.

IGCP After Sales Associate Jobs 2024

The IGCP has published a job vacancy announcement on April 05, 2024 for qualified Uganda’s to fill in the vacant post of After Sales Associate to be based in Kampala, Uganda.

Recruiter International Gorilla Conservation Programme (IGCP)
Position After Sales Associate
Location Kampala, Uganda
Country Uganda
Total Vacant Post N/A
Qualification University Degree
Experience Required Minimum Three years
Application Deadline April 20, 2024

IGCP Job Vacancy 2024

Duties and Responsibilities

  • Maintaining a positive empathetic and professional attitude towards customers at all times
  • Ensure customer satisfaction through the provision of support to close service cases
  • Maintaining records of customer interactions, comments and complaints.
  • Providing feedback on the efficiency of customer service processes
  • Displaying product knowledge inside-out while addressing service cases
  • Communicating with customers through various channels, responding promptly and comprehensively to customer inquiries
  • Display flexibility in working hours
  • Train new members on SOPs as well as ways of working

Position in Organization:

  • Level: Entry
  • Deadline: 2024-04-20 14:36:40
  • Posted: 1 month ago
  • Position: After Sales Associate
  • Reports to: After Sales Coordinator
  • Location: Kampala
  • Tenure: Full-Time

Qualification:

  • Minimum of 3 years experience in a Technical Customer Service role within a Call Center
  • Excellent communications skills (verbal & written).
  • Great customer service skills capable of resolving customer service issues in a timely and efficient manner.
  • Self-starter and resourceful professional with strong problem solving skills.
  • KPI driven Individual capable of meeting and exceeding personal and team targets.
  • Advanced computer knowledge & skills including Microsoft Office and proficiency in call center equipment/software programs.
  • Efficient typing and writing skills.
  • Strong organizational and analytical skills and with keen attention to detail.
  • Must be able to work flexible hours and days, including weekends.

How to Apply IGCP After Sales Associate Jobs 2024

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://career.nftconsult.com/job_description_page.php?jaction=OTE0MTJmNmZkZTE1NGJiYTk4YWJhZDJhNWRhMjI2YjQ=

The Closing Date: April 20, 2024.

Only shortlisted candidates will be contacted for interviews.

Particulars Details Link
Job Advertisement Download
Official Website igcp.org
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