IGCP Field Credit Collections Officer Jobs 2024 – Uganda NGO Jobs.
IGCP Uganda looking for “Field Credit Collections Officer”.
Applicants with a University Degree may apply on or before April 23, 2024.
IGCP was formed in 1991 to address the long-term conservation of the mountain gorilla (Gorilla beringei beringei) and its regional afromontane forest habitat in the Virunga Bwindi Landscape. Our aim has been to work together as a single gorilla conservation program in order to expand and consolidate the successes of the Mountain Gorilla Project and other initiatives at a regional level.
IGCP Field Credit Collections Officer Jobs 2024
The IGCP has published a job vacancy announcement on April 10, 2024 for qualified Uganda’s to fill in the vacant post of Field Credit Collections Officer to be based in Kampala, Uganda.
Recruiter | International Gorilla Conservation Programme (IGCP) |
Position | Field Credit Collections Officer |
Location | Kampala, Uganda |
Country | Uganda |
Total Vacant Post | N/A |
Qualification | University Degree |
Experience Required | Minimum Two years |
Application Deadline | April 23, 2024 |
IGCP Job Vacancy 2024
Key Responsibilities
- Conduct field visits to customers’ homes or businesses to collect outstanding payments, utilizing tact and professionalism to address customer concerns and negotiate payment arrangements.
- Educate customers on their account status, payment options, and consequences of non-payment, ensuring clear and accurate communication.
- Update customer account information accurately and promptly in the system, documenting all collection activities and interactions.
- Identify and prioritize delinquent accounts, developing action plans to recover outstanding balances in a timely manner.
- Collaborate with other departments, such as credit analysis and customer service, to address root causes of delinquency and prevent future occurrences.
- Handle customer inquiries and complaints related to billing, payments, and account discrepancies, resolving issues promptly and efficiently.
- Adhere to regulatory requirements and compliance standards governing collections activities, ensuring confidentiality and data security.
- Meet or exceed individual and team performance targets for collections effectiveness, call quality, and customer satisfaction.
- Participate in training and development programs to enhance skills and knowledge related to collections techniques and best practices.
Position in Organization:
- Level: Entry
- Deadline: 2024-04-23 12:54:52
- Posted: 22 hours ago
- Job Title: Field Credit Collections Officer
Qualification:
- Bachelor’s degree in Business Administration, Finance, or related field preferred.
- Minimum of 1-2 years of experience in collections, customer service, or field-based roles.
- Strong communication and negotiation skills, with the ability to handle difficult conversations and resolve conflicts.
- Ability to work independently and effectively manage time and resources in a field-based environment.
- Proficiency in MS Office suite and experience with mobile data collection tools and customer relationship management (CRM) systems.
- Knowledge of regulatory requirements governing collections activities in Uganda is a plus.
- Valid driver’s license and access to a reliable vehicle preferred.
How to Apply IGCP Field Credit Collections Officer Jobs 2024
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to https://career.nftconsult.com/job_description_page.php?jaction=YTIzZmY0ODYyN2I5NGFjMWFkYzliMTI4ZDIyOGQxYTA=
The Closing Date: April 23, 2024.
Only shortlisted candidates will be contacted for interviews.
Particulars | Details Link |
Job Advertisement | Download |
Official Website | igcp.org |
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