UNHCR

UNHCR Assistant IT Officer Jobs 2023 – Uganda NGO Jobs

UNHCR Assistant IT Officer Jobs 2023 – Uganda NGO Jobs.

UNHCR Uganda looking for “Assistant IT Officer”.

Applicants with a University Degree may apply on or before November 22, 2023.

The United Nations High Commissioner for Refugees is a UN agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country.

UNHCR Assistant IT Officer Jobs 2023

The UNHCR has published a job vacancy announcement on November 14, 2023 for qualified Uganda’s to fill in the vacant post of Assistant IT Officer to be based in Arua, Uganda.

Recruiter United Nations High Commissioner for Refugees (UNHCR)
Position Assistant IT Officer
Location Arua, Uganda
Country Uganda
Total Vacant Post N/A
Qualification University Degree
Experience Required Minimum One years
Application Deadline November 22, 2023

UNHCR Job Vacancy 2023

Duties

  • Oversee daily Business-As-Usual operational IT matters, including incident, problem, change, service request, and asset management – following ITIL principles and DIST Standard Operating Procedures and guidelines.
  • Participate in the assessment of operational and security infrastructure needs in each UNHCR office in the area of responsibility (AOR).
  • Support the implementation of the IT operations plan and thereafter ensures that all equipment is always in good working conditions as to meet the IT needs of the office(s).
  • Discuss infrastructure needs with the IT Officer and Head of office in the AOR and provide input for the budget submission.
  • Monitor and coordinate the work of local IT staff as directed by the IT Officer or Head of Offices in accordance with the standards set by DIST/HQ.
  • Maintain accurate inventory of all IT equipment for the AOR and ensure relevant Asset Management policies and guidelines are followed and the ITSM databases are up to date.
  • Provide coaching and training to local IT staff and users. Draft procedures and instructions to promote a better understanding of the use of the IT equipment – using shared resources on the Intranet, when available.
  • Participate in the assessment of security related projects in coordination with the Field Security Officer and assist in the formulation of recommendations on security communications.
  • Promote relation with UNHCR implementing partners to enhance communication and avoid duplication of efforts.
  • Provide accurate and timely information on operational status and reports to management,
  • Liaise with Registration and Information Management colleagues to ensure their IT needs are met.
  • Liaise with the National Regulatory Authority to ensure that licenses and permissions required to operate UNHCR telecommunications networks are granted.
  • Actively participate in IT related meetings to ensure that all decisions taken meet UNHCR’s operational and security requirements.
  • Liaise directly with end users to clarify, analyse, and resolve reported issues, delivering high standards of customer service.
  • Perform other related duties as required.

Position in Organization:

  • Full time
  • Posted Today
  • job requisition id: JR2330601
  • Arua, Uganda

Qualification:

  • For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree.

Relevant Job Experience

Essential

  • Hands on experience working with current versions of IT products and services used in UNHCR offices – including a good understanding of network and telephony infrastructure; MS Office productivity software (Windows, Office 365); and Cloud collaboration services (MS Teams, SharePoint, etc.). Experience working with external managed service providers for IT infrastructure maintenance and support.

Desirable

  • For offices with satellite connectivity: experience in VSAT technologies. For offices with Security Comms (Radio room); experience in HF/VHF radio technologies. Practical experience working in the deep field.

Functional Skills

  • IT-IT Systems and Standards
  • IT-IT Network Monitoring & Alerting Tools
  • IT-IT Collaboration & Communications Tools
  • IT-Microsoft Office Productivity Software
  • (Functional Skills marked with an asterisk* are essential)

Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

How to Apply UNHCR Assistant IT Officer Jobs 2023

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Assistant-IT-Officer_JR2330601?locationCountry=db69e6f2446c11de98360015c5e6daf6

The Closing Date: November 22, 2023.

Only shortlisted candidates will be contacted for interviews.

Particulars Details Link
Job Advertisement Download
Official Website www.unhcr.org
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