IOM ICT Assistant Jobs 2023 – Uganda NGO Jobs.
IOM Uganda looking for “ICT Assistant”.
Applicants with a degree in University Degree may apply on or before June 21, 2023.
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 174 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM ICT Assistant Jobs 2023
The IOM has published a job vacancy announcement on June 09, 2023 for qualified Uganda’s to fill in the vacant post of ICT Assistant to be based in Kampala, Uganda.
| Recruiter | International Organization for Migration (IOM) |
| Position | ICT Assistant |
| Location | Kampala, Uganda |
| Country | Uganda |
| Total Vacant Post | N/A |
| Qualification | University Degree |
| Experience Required | Minimum Three years |
| Application Deadline | June 21, 2023 |
IOM Job Vacancy 2023
Core Functions / Responsibilities:
- Install, maintain, monitor and troubleshoot the Network, Software, Hardware, and Communication Systems (LAN, WAN, WLAN, Internet, VSAT, Video Conferencing, PACS, Windows, MS 365, Azure, PABX and Landlines).
- Provide end user support and ensure that all ICT Issues and queries are resolved and answered appropriately via email, telephone call and/or in person.
- Escalate to Senior ICT Assistant and Global User Support (GUS) when necessary and accordingly to identified priority levels.
- Implement IOM IT Standards and IOM IT Policies and Guidelines regarding networks, systems, telecoms, ICT services and equipment usage IT procurement and information security.
- Install and re-locate the organizational unit’s hardware, coordinate equipment servicing and manage user accounts.
- Assist in the development and provide end-user training both as a technical support person in general and as a trainer for appropriate business process courses when necessary.
- Prepare Equipment Specification Forms for purchase of ICT equipment and verification of ICT goods delivered to IOM in accordance with IOM standards.
- Produce and maintain comprehensive documentation and reference materials for planned and delivered ICT systems in the mission and update global user support of planned changes in advance.
Position in Organization:
- Position Title: ICT Assistant
- Reference No: VN/UG/014/2023
- Duty Station: Kampala, Uganda
- Classification: General Service Staff, Grade G5
- Type of Appointment: One Year Fixed Term
- Estimated Start Date: As soon as possible
- Closing Date: 21st June 2023
Qualification:
- University/Institute Degree in Information Technology or Computer Science from an accredited academic institution, with minimum 3 years of working experience in a relevant profession or High School Certificate with 5 years of working experience in a relevant profession.
- Relevant Industry Certifications such as Microsoft (Azure, Windows Server & Workstation), Cisco (CCNA+), ITIL, CompTIA, Software Development and others can be an added advantage.
Experience
- Providing ICT user support.
- Computer, network, and communication equipment troubleshooting.
- Working with MS Office 365.
- Working with networking equipment preferably Cisco.
- Working with Servers and Workstations (HP, Dell, Lenovo).
- Working with Windows Systems and Infrastructure (Windows 10 and above, Windows Server 2012 and above, Active Directory).
- Working with Cloud services, preferably MS Azure.
- Implementing, maintaining and monitoring networks (LAN, WLAN, WAN).
Skills
- ICT troubleshooting and analytical skills.
- Ability to present ideas in a user-friendly language to non-technical staff.
- Excellent writing and communication skills.
- Ability to work well under pressure to meet deadlines.
- Programming skills can be an added advantage
Languages
- Fluency in English (oral and written) is required. Knowledge in French and Spanish is advantageous.
How to Apply IOM ICT Assistant Jobs 2023
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to https://uganda.iom.int/sites/g/files/tmzbdl1376/files/vn_ug_014_2023_-ict-assistant.pdf
The Closing Date: June 21, 2023.
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.iom.int |
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