IOM

IOM Senior ICT Assistant Jobs 2023 – Uganda NGO Jobs

IOM Senior ICT Assistant Jobs 2023 – Uganda NGO Jobs.

IOM Uganda looking for “Senior ICT Assistant”.

Applicants with a degree in University Degree may apply on or before June 21, 2023.

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 174 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM Senior ICT Assistant Jobs 2023

The IOM has published a job vacancy announcement on June 09, 2023 for qualified Uganda’s to fill in the vacant post of Senior ICT Assistant to be based in Kampala, Uganda.

Recruiter International Organization for Migration (IOM)
Position Senior ICT Assistant
Location Kampala, Uganda
Country Uganda
Total Vacant Post N/A
Qualification University Degree
Experience Required Minimum Five years
Application Deadline June 21, 2023

IOM Job Vacancy 2023

Core Functions / Responsibilities:

  • Provide guidance, training, and supervision to junior staff in the ICT unit.
  • Monitor end user support and verify that all ICT Issues and queries are resolved and answered appropriately via email, telephone call and/or in person.
  • Take ownership of user problems and be proactive when dealing with user issues.
  • Provide Tier 1 & Tier 2 level technical support such as immediate diagnosis and workarounds for reported incidents.
  • Log all actions and steps taken to respond to an incident or to complete a request.
  • Determine root causes and propose resolution for problems raised by reported incidents or escalates to ICT Officer and Global Support (GUS) when necessary.
  • Escalate to ICT Officer and Global User Support (GUS) when necessary and accordingly to identified priority levels.
  • Perform agreed tasks and collaborate with relevant units, when assigned, for joint development and delivery of systems, network and new or existing applications.

Position in Organization:

  • Position Title: Senior ICT Assistant
  • Reference No: VN/UG/013/2023
  • Duty Station: Kampala, Uganda
  • Classification: General Service Staff, Grade G6
  • Type of Appointment: Fixed Term
  • Estimated Start Date: As soon as possible
  • Closing Date: 21st June 2023

Qualification:

  • University/Institute Degree in Information Technology or Computer Science from an accredited academic institution, with minimum 5 years of working experience in a relevant profession.
  • Relevant Industry Certifications such as Microsoft (Azure, Windows Server & Workstation), Cisco (CCNA+), ITIL, CompTIA, Software Development and others can be an added advantage.

Experience

  • Implementing, maintaining and monitoring networks (LAN, WLAN, WAN).
  • Supervision and personal orientation of support area
  • Experience in designing, implementing, and managing ICT systems is highly desirable.
  • Working in a multicultural environment with others with diverse professional backgrounds is required.
  • Able to handle a heavy workload efficiently with minimal supervision and understanding of the importance of close teamwork is highly appreciated
  • Emergency and disaster response training is an added advantage
  • Discreet, innovative, details and clients-oriented, patient and willingness to learn new things.

Skills

  • ICT troubleshooting and analytical skills.
  • Ability to present ideas in a user-friendly language to non-technical staff.
  • Excellent writing and communication skills.
  • Ability to work well under pressure to meet deadlines.
  • Programming skills can be an added advantage

Languages

  • Fluency in English (oral and written) is required. Knowledge in French and Spanish is advantageous.

How to Apply IOM Senior ICT Assistant Jobs 2023

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://uganda.iom.int/sites/g/files/tmzbdl1376/files/vn_ug_013_2023_senior-ict-assistant.pdf

The Closing Date: June 21, 2023.

Only shortlisted candidates will be contacted for interviews.

Particulars Details Link
Job Advertisement Download
Official Website www.iom.int
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