IGCP Sales and Service Center Associate Jobs 2024 – Uganda NGO Jobs.
IGCP Uganda looking for “Sales and Service Center Associate”.
Applicants with a degree in University Degree may apply on or before February 29, 2024.
IGCP was formed in 1991 to address the long-term conservation of the mountain gorilla (Gorilla beringei beringei) and its regional afromontane forest habitat in the Virunga Bwindi Landscape. Our aim has been to work together as a single gorilla conservation program in order to expand and consolidate the successes of the Mountain Gorilla Project and other initiatives at a regional level.
IGCP Sales and Service Center Associate Jobs 2024
The IGCP has published a job vacancy announcement on February 15, 2024 for qualified Uganda’s to fill in the vacant post of Sales and Service Center Associate to be based in Soroti, Uganda.
| Recruiter | International Gorilla Conservation Programme (IGCP) |
| Position | Sales and Service Center Associate |
| Location | Soroti |
| Country | Uganda |
| Total Vacant Post | N/A |
| Qualification | University Degree |
| Experience Required | Minimum Two years |
| Application Deadline | February 29, 2024 |
IGCP Job Vacancy 2024
Responsibilities
Customer Service
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- High-level knowledge of all company products with the ability to address all questions asked by customer’s
- Acknowledging and resolving customer complaints within stipulated SLAs.
- Communicating with customers through various channels and responding promptly to customer inquiries.
- Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded.
- Ensure service center operational standards are adhered to.
- Be the lead in monitoring and maintaining the required stock levels at the service center by conducting regular stock takes and ensuring a majority of components needed by the team/customers are available at the service centers.
- Promote the company brand by ensuring the service center is kept clean and tidy at all times noting the operation hours of the Sales and Service Centers are 9 am to 5 pm Monday to Friday and 8 am to 12 pm on Saturday.
- Assist in sales/after-sales requests placed by various customers and team members.
- Follow up on customer issues to resolution by following the stipulated aftersales escalation process.
Position in Organization:
- Level: Entry
- Deadline: 2024-02-29 11:46:06
- Posted: 2 days ago
- Department: Sales
- Position: Sales and Service Center Associate Adjumani(1) Arua(1)
- Reporting to: Senior Sales Manager/ Regional Sales Manager with a dotted line to the Supply Chain and Logistics Associate
Qualification:
- A Diploma or Degree in Business Administration (Sales and Marketing option).
- At least 2 years of proven experience in sales or customer service.
- Proven track record of successfully meeting sales targets.
- Outstanding interpersonal skills with the ability to interact freely with customers.
- Ability to think and properly plan the day-to-day work, proper inventory management and tackle customer complaints.
- High EQ with the ability to work under pressure and meet deadlines and targets set.
- Passion for customer service, the industry and current trends adaptable for company.
- Independent thinker with proactive decision-making capabilities.
- Comfortable with ambiguity and experience working in a dynamic environment.
- Be organized and an expert in time management both at personal and team levels.
How to Apply IGCP Sales and Service Center Associate Jobs 2024
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to https://career.nftconsult.com/job_description_page.php?jaction=MDBlYWI0MTgwZTdlNGQ5Njg0OTkxYzEyNGViYWZmOTY=
The Closing Date: February 29, 2024.
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | igcp.org |
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