UNHCR Donor Care Assistant Jobs 2023 – Kenya NGO Jobs.
UNHCR Kenya looking for “Donor Care Assistant”.
Applicants with a High School Diploma may apply on or before 17 September 2023.
The United Nations High Commissioner for Refugees (UNHCR) is a UN agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country. It is headquartered in Geneva, Switzerland, with over 17,300 staff working in 135 countries.
UNHCR Donor Care Assistant Jobs 2023
The UNHCR has published a job vacancy announcement on 06 September 2023 for qualified Kenya’s to fill in the vacant post of Donor Care Assistant to be based in Nairobi, Kenya.
| Recruiter | United Nations High Commissioner for Refugees (UNHCR) |
| Position | Donor Care Assistant |
| Location | Nairobi, Kenya |
| Country | Kenya |
| Total Vacant Post | N/A |
| Qualification | High School Diploma |
| Experience Required | Minimum 1 year |
| Application Deadline | 17 September 2023 |
UNHCR Job Vacancy 2023
Purpose and Scope of Assignment: This role will play a critical part in helping to improve how PSP Africa’s donor communications contribute to building a best-in-class supporter experience and to drive stronger engagement and loyalty rates.
Retention and Supporter Engagement:
- Improve supporter retention by delivering excellent and timely engagement via appropriate communication tools including email, newsletter, phone call, SMS, WhatsApp, in-person interactions, event, etc.
- Keep abreast with upcoming emergencies and share content with donors such as emergency appeals and news updates. The first communication is to be implemented within 24 hours after receiving HQ’s green light.
- Work closely with the supervisor to design, implement, monitor and optimize donor development programmes including one-off to regular giving conversion, regular giving gift upgrade, and lapsed donor reactivation to maximise retention income.
- Support producing online and offline communication to donors to enhance donor loyalty.
Qualification:
- 1-year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Experience:
- Minimum 1 year of relevant work experience within supporter care or customer service or fundraising or sales environment is required.
- Proven experience of managing donor or customer records with a customer relationship database.
Other Details
- Contract Type: Full Time
- Selection Process: Interview
- Salary: negotiable
- Application Process: Online
How to Apply UNHCR Donor Care Assistant Jobs 2023
Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.
Then to apply, go to this link Click Here
The Closing Date: 17 September 2023
Only shortlisted candidates will be contacted for interviews.
| Particulars | Details Link |
| Job Advertisement | Download |
| Official Website | www.unhcr.org |
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